Do I need to bring my computer to you?
No we will visit your premesis. Where possible we will try to fix your computer remotely over the internet. If your computer needs to be taken away to our workshop we will deliver it back to you in person free of charge.
Is there a call out charge?
There is no call out charge. If you live within the congestion zone or have metered parking the fee will be added to the bill.
Will I have to pay if you can't fix my computer?
No we operate a no fix no fee policy.
What are your operating hours?
We operate 24 hours a day for business customers and for residential customers 9am–8pm Mon-Fri 10am–5pm Sat-Sun.
Will It cost more for an out of hours call out?
Yes. Between the hours of 8pm-8am (outside of office hours) a flat rate of £60 per hour will be charged.
What happens if my computer costs more to fix than it is worth?
We will inform you before we attempt any repairs if it is financially unviable for you to have it fixed. If you wish to buy another computer we can back up all your information from your old computer and transfer it to your new one.
I have a Apple Mac can you fix this?
Do you buy & sell computers?
No we do not buy or sell computers though we will offer free advice if you need help choosing a new computer.
Do you fix Xbox, Play Station, Phones and tablets?
What methods of payment do you accept?
We accept cash and all major credit and debit cards. We only accept cheques from our registered business customers.